Inquiries about your account should be directed to your introducing broker. DriveWealth provides clearing services for your account; statements, trade confirmations, and tax documents can be accessed here.
You can raise a request to the DriveWealth Support Team by submitting a ticket here. Our teams currently provide live support from 9am to 6pm ET Monday to Friday.
If you have reached out to your introducing broker and been unable to resolve a concern, you can reach out to us via email.